© 2024 FREVER AB
Frever is a virtual universe where you can become a virtual superstar! With Frever, you can design your own character, create viral videos, discover new trends, and try exciting challenges!
CREATE YOUR CHARACTERS
Frever is available on the App Store and Google Play.
Yes, Frever works on both iPad and mobile.
To use Frever, you must be 13 years of age or older.
Frever is completely free to join and free to download.
You can choose to purchase Gems (our virtual currency) to buy items. You can also purchase an optional “Premium Pass”, which gives you the right to earn Gems, Coins, and items that can be used in the app.
Refunds are not allowed if you already used the products you purchased. If you have made a purchase and have not used the products, you can ask for a refund at Google or Apple where you made the purchase.
If you paid through Play Store (Android), please visit Google Helpcenter here. If you paid through Apple App Store (iPhone) please visit Apple Support to proceed the refund here.
If you’ve purchased gems but don’t see them in your wallet, here’s what you can do:
Try closing and reopening the app. This will usually refresh your purchase, and your newly purchased products will be available in your wallet or on the season pass page.
If this doesn’t work, please contact Frever support at support@frever.com with your receipt and we’ll investigate your issue.
Your receipt should be in the email inbox linked to your Apple ID or Google account within three days of purchase.
It is not possible to get a refund on items, such as hairstyles or clothing, that have been purchased in the app with in-app currency. Please contact support@frever.com for further assistance.
If you experience any technical issues while using the app, try restarting it first. If the problem continues, please contact our support team at support@frever.com for assistance. We're here to help!
If you see a video that violates our Community Guidelines or Terms of Use, please report the content so we can review it. To do this, click on the icon with three dots in the right menu bar, then press "Report".
There are always new objects, scenes or templates in Frever. Sometimes some users get access to things before others. Keep an eye on the app to see when they come to you!
In Frever, you can make videos that are up to 15 seconds long.
Style challenges are videos where you get a prompt to create a video based on different outfits, while also earning Coins and XP. You decide what to wear in the wardrobe, but the scenes and moves you can use in the video editor will be limited.
Make sure that Frever has access to your microphone. Then tap the record button and speak. If you have selected music and the microphone icon down in the left corner is gone, your voice will not be recorded.
If a video violates Frever's Community Guidelines or Terms of Use, the video may be deleted by our team.
To log in to the app, you will receive a verification code sent to the mobile number or email address you provided, you do not need a password to log in.
To change your username, click on "Profile" in the bottom menu bar to the far right, then click on the Settings icon in the top right corner. Here you can click "Username" and enter the desired username. Do not forget to click "Save" after.